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News, Guides and Case Studies

What we ship, how phone and email data works, and how teams run their lists through the checks.

News

Customer Experience LiveAccredited by The CPD Group

30 SEP – 1 OCT

Dubai · 2026 · Innovation Partner
Event30 Sep – 1 Oct 2026

Meet ScoreMachine at CX Live in Dubai

We are exhibiting at Customer Experience Live Show Middle East in Dubai. Bring a sample of your contact list to the stand. We will run it and show you what comes back.

Running a contact center? Ask us how a dialer file gets put in order by a 0–10 score.

Dates30 Sep – 1 Oct 2026
VenueJW Marriott Dubai Marina
StandStand 35

Mention CX Live in the form and we will set a time at the stand.

Travel & tourism2024Gaming & esports2023
Product30 Sep 2026

Introducing audience tags

Audience tags show which of 21 interest categories a number has turned up in. Each tag is a category name and the year the number was last seen in it. Sensitive categories are never returned. Tags are an optional add-on to a phone check.

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Product22 Sep 2026

Introducing eHLR

eHLR is ScoreMachine's number check for CPaaS platforms, VoIP providers and bulk SMS aggregators. eHLR tells you whether a number is worth a termination before you pay for one.

score.phone.ehlr

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Guides

Browse the glossary →

Numbers and formats

E.164 phone number format explained

The parts of an international number and how to convert a list. 10 terms · 6 min

Networks, HLR and porting

HLR lookup vs eHLR

Two ways to check whether a number is in use. 13 terms · 5 min

Networks, HLR and porting

Mobile number portability and SMS routing

Why the range holder is the wrong carrier for a ported number. 11 terms · 5 min

Messaging and A2P

GSM-7, UCS-2 and SMS segments explained

How one character changes the segment count. 4 terms · 5 min

Messaging and A2P

How A2P SMS reaches a handset

The path from an API call to a delivery receipt. 18 terms · 5 min

Email deliverability

MX records, SMTP codes and bounces explained

How an email finds a mailbox, and how the server answers. 13 terms · 5 min

Messaging and A2P

Number validation over SMPP

One submit_sm per number, and the result in the receipt. 15 terms · 6 min

Integrations

Validate phone numbers via Zapier

A HubSpot contact goes through Webhooks by Zapier and back. 6 steps · HubSpot

Integrations

Validate phone numbers via Make

A Pipedrive person goes through the HTTP app and back. 6 steps · Pipedrive

Integrations

Validate phone numbers via n8n

A Salesforce contact goes through the HTTP Request node and back. 7 steps · Salesforce

Integrations

Connect your CRM

Ten CRMs, their developer platforms, and custom builds by our solutions team. 10 CRMs

Case Studies

Know Who You Can Reach

Run a list through it, or walk through your use case with our team.