Signal & Syntax · Email deliverability

What Is a Role-Based Email Address?

A role-based email address belongs to a function instead of a named mailbox holder. info@, sales@ and support@ are role-based addresses.

Also calledrole account · group address

Example

info@ · sales@ · support@ · admin@

Role-Based Email Address in Practice

Role-based addresses deliver to a team or a shared inbox. Any reader of the shared inbox can mark a message as spam. B2B lists pick up role-based addresses from website contact pages.

Related Terms

Catch-all domain A catch-all domain accepts email for every address at the domain. Sender reputation Sender reputation is the standing mailbox providers give a sending domain and IP. Hard bounce A hard bounce is a permanent email delivery failure. Disposable email address A disposable email address comes from a service issuing short-lived inboxes.

Read the Guide

Guide

MX Records, SMTP Codes and Bounces Explained

How an email finds a mailbox, and how the server answers. Read the guide →

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